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Denver Health Customer Story

Posted on May 23, 2012 by Catherine Loop in CASE STUDY

DENVER HEALTH CUSTOMER STORY

Denver, Colorado

“We were rebuilding our PCs every three to four months to keep them running as fast as possible, but it was a losing battle.”

What were you looking for?
Our biggest IT headache was our desktops. It was taking our clinicians way too long to logon – sometimes up to two minutes. Getting in and out of applications was a time drain, too. As a result, some of the doctors and nurses were avoiding the computers. We researched single sign-on and devices on carts, but nothing was giving us what we wanted – consistent logons of 10 seconds or less.

Why did you decide to deploy Aventura?
We began our trial in Orthopedics. Doctors and nurses there began using the solution immediately – even without training. From the beginning, the orthopedic clinicians have been using it consistently and at point of care, which is what we were going for. Other departments started saying: “Why don’t we have that technology?”

Doctor and nurse demand for deploying the solution beyond Orthopedics spread throughout the hospital. We found out the clinicians are not anti-technology; they are just against anything that gets in the way of them doing their jobs. They are resistant to using any tools that take time away from caring for their patients.

What’s the biggest difference that Aventura has made in the life of your hospital?
After a near-instant logon process with a smart card, clinicians go on as usual with their workflow, including rounds throughout the hospital. Less time logging in means more time with patients. Overall staff satisfaction has increased wherever Aventura has been deployed.

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