The Georgetown Hospital System Customer Story
“Providers were pleased to report that nurse’s satisfaction had increased with Aventura, and that patient care had improved with Aventura.”
–Lynn Griffith, Infrastructure Manager, Georgetown Hospital System
What were you looking for?
Clinical workflow inefficiencies like 45-second wait times to log on and off the hospital network, frustrated busy clinicians and made point-of-care documentation difficult. We needed a system that would boost the effectiveness of caregiver collaboration. We also needed to leverage our enormous health information system (HIS) investment and aging hardware, while creating a smooth, Meditech upgrade for clinicians.
What was the initial clinician reaction to Aventura?
The initial Aventura pilot was so successful that clinicians noticed workflow improvements almost immediately. The departments that did not deploy Aventura with the Meditech upgrade did not experience this smooth transition; the IT team deployed Aventura across the entire hospital quickly thereafter.
How does Aventura work in your hospital?
Aventura used a centralized-management desktop platform to eliminate generic logons. Fast-user switching enabled multiple clinicians to work in tandem on the same computer, increasing clinician efficiency. Since clinician applications are hosted in the data center, the data is saved automatically, alleviating fears of losing data when logging off, losing wireless connectivity or battery life.
What’s the most noticeable impact Aventura has made in your hospital?
Money and time savings. The Aventura virtual desktop allowed us to leverage our aging hardware, saving nearly $3 million over the next ten years. We plan to extend the PC refresh cycle and purchase enterprise-wide licenses rather than individual licenses for each computer in the system, extending the life of the technology and saving cash.
Clinicians now have the ability to roam their sessions, accessing their data dynamically from any computer. This saves each clinician up to 90 minutes per shift and dramatically increases their productivity and job satisfaction. Data is more readily accessible with clinicians able to document patient records more easily at the point of care. Clinicians spend more time with patients, improving overall satisfaction on both sides. Our staff satisfaction has skyrocketed and now nurses are able to spend more time doing what they do best—providing quality patient care.
Read the full Georgetown Hospital System story here.